Terms & Conditions

Last updated: June 29, 2026

Please read these Terms and Conditions ("Terms") carefully before using the Onestop Healthsolution website and store (the "Services") operated by Onestop Healthsolution ("us", "we", or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Services.

1. General

Onestop Healthsolution is powered by Shopify and provides health-related products through its online store. These Terms govern your use of our website and any purchases made through it. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Services following any changes constitutes your acceptance of the revised Terms.

2. Eligibility

By using the Services, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction.

• You have the legal capacity to enter into a binding agreement.

• You will use the Services only for lawful purposes and in accordance with these Terms.

• All information you provide to us is accurate, current, and complete.

3. Products and Services

We reserve the right to modify or discontinue any product or service at any time without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of products or services. We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer or device monitor's display will be accurate.

4. Pricing and Payment

All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express)

• Debit cards

• Other payment methods as displayed at checkout

Payment information is securely processed through Shopify's payment system. We do not store your full credit card details on our servers.

5. Shipping and Delivery

We ship to addresses within the United States and select international locations. Shipping times and costs will be calculated and displayed at checkout. Once your order has been placed, you will receive a confirmation email with a tracking number. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or other circumstances beyond our control.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items subject to the following conditions:

• Items must be returned within 30 days of the delivery date.

• Items must be unused, unopened, and in their original packaging.

• Certain health and personal care products may not be eligible for return due to hygiene and safety reasons.

• Shipping costs for returns are the responsibility of the customer unless the item was defective or incorrectly shipped.

• Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.

To initiate a return, please contact us at info@onestophealthsolution.com or call +1 830 200 2866.

7. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at info@onestophealthsolution.com if you suspect any unauthorized use of your account. We reserve the right to terminate accounts, refuse service, or cancel orders at our sole discretion.

8. Intellectual Property

The Services and their original content, features, and functionality are owned by Onestop Healthsolution and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission.

9. Prohibited Activities

You agree not to engage in any of the following activities:

• Using the Services for any unlawful purpose or in violation of any regulations.

• Attempting to gain unauthorized access to any part of the Services or related systems.

• Transmitting any unsolicited or unauthorized advertising or promotional material.

• Impersonating any person or entity or falsely stating your affiliation with any person or entity.

• Interfering with or disrupting the integrity or performance of the Services.

• Using any automated means to scrape, crawl, or data mine the Services.

10. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied. Onestop Healthsolution disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

The health products sold on our platform are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using any health supplement or product.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Onestop Healthsolution shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Services or any content thereon.

12. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy, which describes how we collect, use, and share information when you use our Services.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: info@onestophealthsolution.com

• Phone: +1 830 200 2866

• Address: 718 Butterfly Garden Trail, Richmond, TX, 77406

• Business Hours: Monday to Friday 09:30 - 17:30 | Saturday & Sunday 10:00 - 15:00